Mbi98 Terms & Conditions – Platform Usage Guidelines

Welcome to mbi98 (hereinafter referred to as the "Platform", "we" or "mbi98"). The mbi98 platform, accessible via our official website, provides online Sports Betting, Live Casino, slots and a range of other digital entertainment services to eligible users in Malaysia.

By accessing, registering for, or using any part of the mbi98 platform, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document ("Terms & Conditions"). These Terms & Conditions constitute a legally binding agreement between you as the user and mbi98 as the platform operator.

These Terms & Conditions should be read together with our Privacy Policy and Responsible Gaming Policy mbi98, which also forms part of the overall agreement between you and this platform.

To register for and use the mbi98 platform, you must meet all of the following eligibility requirements:

• Aged 18 years of age and above on the date of registration
• A valid Malaysian resident or citizen
• Hold a valid identity card or passport for identity verification purposes
• Not appearing on any list of individuals banned from betting activities
• Must not have had an mbi98 account previously closed for a terms violation
• Hold a valid Malaysian bank account registered in your own name

Mbi98 reserves the right to request verification documents at any time to confirm your identity, age, and address. Documents that may be required include a copy of your identity card, a recent bank statement, or a utility bill showing your current address.

All information provided during registration must be accurate, complete, and up to date. You are responsible for keeping your personal details current. mbi98 is not liable for any issues arising from inaccurate or outdated information.

Once your mbi98 account is registered and verified, you are fully responsible for all activities that take place within it. This includes all bets placed, financial transactions carried out, and any changes made to your account settings.

To keep your account secure, please follow these guidelines:

• Use a strong password combining uppercase and lowercase letters, numbers, and symbols
• Never share your password with anyone, including family members
• Log out of your account after each session, especially on shared or public devices
• Report to the mbi98 support team immediately if you suspect any suspicious activity in your account
• Enable two-factor authentication (2FA) where available for added security

Mbi98 will not be held liable for any losses arising from unauthorised use of your account if you have failed to take reasonable security measures.

All financial transactions on the mbi98 platform are conducted in Malaysian Ringgit (RM). mbi98 supports a range of local Malaysian payment methods to make your deposit and withdrawal process as convenient as possible.

All withdrawal requests will be processed within 24 working hours. mbi98 reserves the right to request additional identity verification before approving withdrawals exceeding RM5,000. Funds deposited via a payment method must be wagered at least once before a withdrawal can be processed.

Mbi98 offers a variety of bonuses and promotions to both new and existing members from time to time. All bonuses are subject to specific terms set for each offer. The general conditions that apply to all mbi98 bonuses are as follows:

• Every bonus comes with a wagering requirement that must be met before bonus funds or bonus winnings can be withdrawn
• The welcome bonus is available to new members making their first deposit only
• Each member is entitled to claim each type of bonus once only, unless otherwise stated
• Mbi98 reserves the right to void any bonus if the eligibility conditions are not met or if there are signs of abuse
• Bonuses cannot be transferred between accounts or exchanged directly for cash
• Bonus expiry dates are as stated in the terms of each promotion

For full details on current promotions, please visit the Promotions us. Specific terms for Welcome Bonus and VIP Rewards as stated on their respective pages.

The mbi98 platform offers betting across a wide range of categories, including sports (Malaysia Super League football, EPL, badminton, cricket), Live Casino, slots, and e-sports. The following general rules apply to all types of betting on mbi98:

• All confirmed bets are final and cannot be cancelled by the player
• Mbi98 reserves the right to void or adjust bets in the event of a technical error, system disruption, or inaccurate information at the time the bet was placed
• Winnings will be automatically credited to your account once the official result is confirmed
• In the event of any dispute regarding betting outcomes, mbi98's decision is final
• Mbi98 reserves the right to limit the bet amount for any account where deemed necessary
• Bets placed during a communication outage or technical disruption may be voided

For specific rules applicable to each game category such as Live Casino and Live Match, please refer to the relevant section on our platform.

The following activities are strictly prohibited on the mbi98 platform and may result in immediate account closure, freezing of funds, and legal action where necessary:

• Multiple Account Creation – including using the details of a family member or another person
• Identity fraud – registering or using an account with false information or another person's identity
• Use of unauthorised software – bots, automated software, or any tools that provide an unfair advantage
• Bonus abuse – opening multiple accounts to claim bonuses repeatedly or coordinating activity between accounts
• Money laundering – using the mbi98 platform for any money laundering-related activities
• System attacks – any attempt to hack, damage, or disrupt mbi98's systems
• Collusive betting – colluding with other players to manipulate game outcomes

Mbi98 values the privacy of every member. All personal data collected during registration and use of the platform is handled in accordance with our Privacy Policy detailed mbi98.

In summary, we collect and use your data for the following purposes:

• Identity verification and eligibility to use the platform
• Processing financial transactions and fraud prevention
• To provide better customer support services
• Compliance with applicable regulatory and legal requirements
• Platform improvements and user experience enhancements

Mbi98 will not sell or share your personal data with third parties for marketing purposes without your consent. For full details on how we manage your data, please read our Privacy Policy.

Mbi98 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions
• Reporting of fraudulent activity or suspicious behaviour on an account
• Failure to submit requested verification documents within the stipulated timeframe
• Instructions from relevant authorities or regulatory bodies
• Finding that a member has provided false information during registration

Members may also close their own account at any time by contacting the mbi98 customer support team. Where no terms have been breached, any valid account balance will be returned to the member within 14 business days after the verification process is complete.

Mbi98 makes every effort to ensure the platform runs smoothly and without interruption. However, mbi98 is not liable for:

• Service disruptions caused by technical issues, system maintenance, or circumstances beyond our control
• Losses incurred due to internet connectivity issues on the user's end
• Losses arising from unauthorised use of your account by a third party
• The accuracy or completeness of third-party information displayed on the platform
• Any indirect or consequential losses arising from the use of the platform

Mbi98's maximum liability to any member is limited to the amount actually deposited by that member into their account, excluding any bonuses or promotional credits.

Mbi98 deeply cares about the wellbeing of all our members. We believe betting should be an enjoyable form of entertainment, not a source of stress or financial difficulty. Our Responsible Gaming policy covers the following:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings
• Betting Limit: Set a maximum bet limit for each gaming session
• Time Limit: Set time reminders to help you manage your playing sessions
• Self-Exclusion: Request to self-exclude from the platform for a period of your choosing
• Self-Awareness Test: Trial access to assess your gaming habits

For more information and support resources, please visit the Responsible Gaming us. If you need immediate assistance, our support team is available 24/7 and ready to help.

Mbi98 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the official mbi98 website.

It is your responsibility to review these Terms & Conditions periodically. Your continued use of the mbi98 platform after any amendments are published will be considered your acceptance of the updated terms.

These Terms & Conditions are governed by applicable law, and any disputes arising shall be resolved through the channels designated by the relevant authorities.